In 2012 I rented my house out through M & M and found their service to be excellent. They found me great tenants, and any maintenance issues were dealt with quickly and effectively with minimum of fuss. In 2016 I sold the house to the tenants, and Steve Root handled all the negotiations and the whole process went through very smoothly – it couldn’t have worked out better.

In terms of the service provided M&M Properties, this was fantastic and could not be faulted.

Everything you have said you were going to do in terms of providing updates on online /e-mail property interest and performing advert modifications has been done really well and in the agreed timescales. You have also provided proactive updates that were not at our request. Our property was also marketed extensively through more traditional channels of the office window and local paper extensively. The decision after 2 weeks to modify the photographs and wording online to increase interest proved to be inspired as it led to a number of viewings and an offer.

We appreciate that Estate Agency is a commission based business  but throughout our dealings it didn’t feel like this to us. Everything you did felt like it had our best interests at heart.

We recently bought and sold our house through Dean @ M&M Properties and they were absolutely brilliant from start to finish! Dean was professional, knowledgeable and always at the end of the phone to offer expert advice and to quickly resolve any issues. I have no doubt that without Dean’s first class understanding of the market conditions and expert advice & customer service we would not have been successful in selling our house and securing our dream property. The whole M&M team were brilliant to work with, and Dean really went above and beyond expectations to ensure we not only bought the house, but managed to move in 4 days before Christmas! We are delighted and I cannot thank Dean and the rest of the team enough. I would highly recommend M&M Properties.

Have just sold an apartment through M&M properties specifically using Justine. I had confidence in her right from the start, i liked her approach and she gave sound advice from the get go. Very professional throughout, she’s a pleasure to deal with and is a credit to the branch.

Sale went through very quickly, leading into the solicitors part where i mainly dealt with Kate who had the equally important task of chasing solicitors and keeping on top of moving the sale along quickly. Always very punctual, always did what she said she was going to do (which is a great trait). I was made to feel like she had my best interests at heart which was appreciated.

On a side note and for any potential landlords reading I used M&M properties, leasing service for around 8 years. Always had good service from the leasing team and felt like i got a fair deal from them. They vetted tenants well and i had no issues the entire time. Would go straight back to them if i looked to take on tenants again.

Just a quick note to say thank you for the very efficient way my recent plumbing problem was dealt with.

I reported the problem through your online service in the morning, and an engineer called and visited  the same day to inspect the problem.

A new part was ordered and fitted yesterday, and fixed the problem – hot water now working as it should.

Please pass on my thanks to all involved.