I would like to take this opportunity to thank you and your colleagues for an excellent service from viewing the property, through to handover. I will not hesitate in recommending M&M Properties in the future.

Thank you so much for taking the time and trouble to explain how the scheme works and the ramifications for your business. I had no idea how much work was involved in administering the scheme and now I have some clarity regarding the need to have a fee level which reflects the true costs to M & M.

I appreciate the lengths to which you have gone to give me such clear understanding of the facts. I regard this as yet another indicator of the excellence of service you provide at M & M.

Long may it continue.

Thank you for all your help with this. Please pass on to your bosses that we have always received a fair and professional service from M & M so thank you for that as well.

I would like to add how impressed I have been with the service that you have provided so far. There have been a good deal of problems but all have been dealt with in a most professional manner. The staff are good humoured and efficient. You are a delight to deal with.

I would be grateful if you would please pass on our thanks to Angela for her help regarding the boiler repair. I can confirm that the new timer appears to have done the trick, and we once again have hot water. My boyfriend and I were impressed how quickly the repair was dealt with.